CONVERSATIONS
It never asks “how can I help you.”
Two engines, split by medium: one runs the text loop, a realtime speech agent runs the phone. Calls in progress appear at the top of the list as they happen. Type a reply as the customer — it travels the same code a real inbound SMS does.
OFFLINE
smsDeterministic rules
no model call
lite mode — fixed branches, fully auditable
voiceRealtime speech agent
speech-to-speech, AR + EN
converses live on the call and captures intent
voiceIsa Haji
BD 45.50010 turns75s
Promise to payVoice agent
smsSayed Radhi
BD 84.4292 turns
Needs humanNetwork
smsTitolo Interior Design. & Trad .
BD 72.3562 turns
PaidNetwork
smsHANI ISA HASAN DALAL
BD 4.7553 turns
Network
smsJITHIN CHANDRAN
BD 2.4843 turns
Dispute raisedNetwork
smsVlite Co Wll
BD 0.4703 turns
Promise to payNetwork
smsZahra Abbas
BD 21.3900 turns
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smsYUSUF ALQALLAF
BD 39.4430 turns
—
smsYork Tailoring And Textile .
BD 25.8530 turns
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smsYANA LITZA ANTONIADIS
BD 40.7600 turns
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smsYANA LITZA ANTONIADIS
BD 94.8780 turns
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smsXIQING WU
BD 13.3980 turns
—
smsWe One Mart Company. W.L.L .
BD 21.7030 turns
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smsWALEED NAHSHAL
BD 83.9120 turns
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smsWAHEEDA MEER
BD 14.3740 turns
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smsWaad Cafitarya .
BD 13.7030 turns
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smsVehitra Tech W.L.L .
BD 9.0920 turns
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smsVarun Vasanth
BD 8.8000 turns
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smsVarun Vasanth
BD 8.8000 turns
—
smsVarun Vasanth
BD 8.8000 turns
—
smsVarun Vasanth
BD 8.8000 turns
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smsUtility Air Conditioning & Refigeration Services .
BD 9.2530 turns
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smsTrans Continental Shipping .
BD 25.6310 turns
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smsTop Wear For Readywear Company Wll .
BD 15.8120 turns
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smsTHYTHOTTAM ASHIR ALI CHERIYA
BD 28.0520 turns
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smsABDULLA ALKOOHEJI
BD 64.5070 turns
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smsFlow Trading Bahrain W.L.L .
BD 17.8170 turns
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smsFATEMA DAWOOD
BD 42.5510 turns
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smsEID ALBUAINAIN
BD 15.5460 turns
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smsBin Hamdan Trading Co.W.L.L .
BD 32.5130 turns
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smsJamal Alkhayer
BD 118.9820 turns
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smsHUSSAIN ALARAIBI
BD 16.3350 turns
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smsSaeed Rustam
BD 14.2480 turns
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smsREGINA Cioccoloni
BD 78.2160 turns
—
smsPure Design .
BD 24.4610 turns
—
smsNASER ALDOSERI
BD 14.0600 turns
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smsMUHAMMED MUSTHAFA
BD 17.1060 turns
—
smsMuhammad Kamran
BD 22.5820 turns
—
smsMohamed Yusuf Mohamed Abdulla Almeer
BD 21.5860 turns
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smsMOHAMED ALNASHEET
BD 21.2750 turns
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I lost my job, I can't afford it
01 Jun, 09:00·received· agent
I understand. I'm passing this to a colleague who can arrange something workable.
01 Jun, 09:00·blocked· network
Not sent — send mode is off — set SMS_SEND_MODE=sandbox and add the recipient to SMS_ALLOWLIST to dispatch
Signal panel
Every reply becomes dashboard-ready data. This is the product — not the reminder.
IntentNeeds human
RouteHuman agent
Sentimentfrustrated
Confidence84%