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PRE-CEASE CASE
ABDULLA MUSTAFA MAHMOOD SALEH EBRAHIM
CUST000053 · Broadband · SME
BD 60.669
outstanding
Conversation
No messages yet
This case has not entered a dunning journey. Once the journey engine and agent are live, every outbound message and inbound reply appears here in order.
Captured signals
Nothing captured yet
Every customer reply is classified into intent, route, contactability and sentiment — structured data, not a transcript to read later.
Segmentation
PackageP2 Smart Follow-Up
Ageing band61–90 days
Days past due81
Value bandMedium
Risk score40 /100
Statusnew
Routenot routed
Contact
ReachabilityValid mobile
Normalised+97331000021
As supplied31000021
Account & dates
National ID100023/01
Action due12 Mar 2026
Cease date06 Apr 2026
Last payment—
Device installmentNo