AGED CASE

SONA MADEN

97310003621 · Mobile · RESIDENTIAL

BD 28.147

outstanding

Conversation

No messages yet

This case has not entered a dunning journey. Once the journey engine and agent are live, every outbound message and inbound reply appears here in order.

Captured signals

Nothing captured yet

Every customer reply is classified into intent, route, contactability and sentiment — structured data, not a transcript to read later.

Segmentation

PackageP3 Recovery & Escalation

Ageing band31–60 days

Days past due34

Value bandMedium

Risk score52 /100

Statusnew

RouteEnrichment

Contact

ReachabilityInvalid prefix

Normalised—

As supplied97320003047

This case routes to enrichment before any dunning journey — sending to an unreachable number spends budget and returns nothing.

Account & dates

National ID100002770

Action due—

Cease date26 Jul 2026

Last payment28 Apr 2026

Device installmentNo