AGED CASE

ILIA ROTACHEV

97310003519 · Mobile · RESIDENTIAL

BD 31.793

outstanding

Conversation

No messages yet

This case has not entered a dunning journey. Once the journey engine and agent are live, every outbound message and inbound reply appears here in order.

Captured signals

Nothing captured yet

Every customer reply is classified into intent, route, contactability and sentiment — structured data, not a transcript to read later.

Segmentation

PackageP3 Recovery & Escalation

Ageing band1–30 days

Days past due29

Value bandMedium

Risk score44 /100

Statusnew

RouteEnrichment

Contact

ReachabilityInvalid prefix

Normalised—

As supplied97320002956

This case routes to enrichment before any dunning journey — sending to an unreachable number spends budget and returns nothing.

Account & dates

National ID100002680

Action due—

Cease date19 Jul 2026

Last payment03 May 2026

Device installmentNo