AGED CASE

Najlaa Coldstore

97310000897 · Mobile · UNMANAGED

BD 39.068

outstanding

Conversation

No messages yet

This case has not entered a dunning journey. Once the journey engine and agent are live, every outbound message and inbound reply appears here in order.

Captured signals

Nothing captured yet

Every customer reply is classified into intent, route, contactability and sentiment — structured data, not a transcript to read later.

Segmentation

PackageP3 Recovery & Escalation

Ageing band61–90 days

Days past due76

Value bandMedium

Risk score60 /100

Statusnew

RouteEnrichment

Contact

ReachabilityInvalid prefix

Normalised—

As supplied97320000635

This case routes to enrichment before any dunning journey — sending to an unreachable number spends budget and returns nothing.

Account & dates

National ID100566/01

Action due—

Cease date30 Jul 2026

Last payment17 Mar 2026

Device installmentNo