AGED CASE

GURUSWAMY MOHAN

97310002334 · Mobile · RESIDENTIAL

BD 171.402

outstanding

Conversation

No messages yet

This case has not entered a dunning journey. Once the journey engine and agent are live, every outbound message and inbound reply appears here in order.

Captured signals

Nothing captured yet

Every customer reply is classified into intent, route, contactability and sentiment — structured data, not a transcript to read later.

Segmentation

PackageP3 Recovery & Escalation

Ageing band1–30 days

Days past due23

Value bandHigh

Risk score52 /100

Statusnew

RouteField visit

Contact

ReachabilityInvalid prefix

Normalised—

As supplied97320001826

This case routes to enrichment before any dunning journey — sending to an unreachable number spends budget and returns nothing.

Account & dates

National ID100001571

Action due—

Cease date26 Jul 2026

Last payment09 May 2026

Device installmentNo