PRE-CEASE CASE

SUHAILA NASRALLA

97310001978 · PSTN · SME

BD 14.256

outstanding

Conversation

No messages yet

This case has not entered a dunning journey. Once the journey engine and agent are live, every outbound message and inbound reply appears here in order.

Captured signals

Nothing captured yet

Every customer reply is classified into intent, route, contactability and sentiment — structured data, not a transcript to read later.

Segmentation

PackageP1 Early Dunning

Ageing bandDay 0

Days past due-9

Value bandLow

Risk score10 /100

Statusin journey

Routenot routed

Contact

ReachabilityValid mobile

Normalised+97331001180

As supplied31001180

Account & dates

National ID100990/02

Action due10 Jun 2026

Cease date12 Jul 2026

Last payment—

Device installmentNo