PRE-CEASE CASE

Shahana Mohammed

97310001959 · Mobile · SME

BD 14.600

outstanding

Conversation

No messages yet

This case has not entered a dunning journey. Once the journey engine and agent are live, every outbound message and inbound reply appears here in order.

Captured signals

Nothing captured yet

Every customer reply is classified into intent, route, contactability and sentiment — structured data, not a transcript to read later.

Segmentation

PackageP1 Early Dunning

Ageing bandDay 0

Days past due-40

Value bandLow

Risk score18 /100

Statusin journey

Routenot routed

Contact

ReachabilityValid mobile

Normalised+97331001464

As supplied31001464

Account & dates

National ID101225/02

Action due11 Jul 2026

Cease date05 Aug 2026

Last payment—

Device installmentYes