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PRE-CEASE CASE
Mohammed Alharbi Electrical Contracting .
97310001892 · PSTN · SME
BD 19.446
outstanding
Conversation
No messages yet
This case has not entered a dunning journey. Once the journey engine and agent are live, every outbound message and inbound reply appears here in order.
Captured signals
Nothing captured yet
Every customer reply is classified into intent, route, contactability and sentiment — structured data, not a transcript to read later.
Segmentation
PackageP1 Early Dunning
Ageing bandDay 0
Days past due-32
Value bandLow
Risk score22 /100
Statusnew
RouteEnrichment
Contact
ReachabilityFixed line (no SMS)
Normalised+97311001421
As supplied11001421
This case routes to enrichment before any dunning journey — sending to an unreachable number spends budget and returns nothing.
Account & dates
National ID101181/01
Action due03 Jul 2026
Cease date28 Jul 2026
Last payment—
Device installmentNo