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PRE-CEASE CASE
JOHN PENDEM
97310001144 · Mobile · SME
BD 29.840
outstanding
Conversation
No messages yet
This case has not entered a dunning journey. Once the journey engine and agent are live, every outbound message and inbound reply appears here in order.
Captured signals
Nothing captured yet
Every customer reply is classified into intent, route, contactability and sentiment — structured data, not a transcript to read later.
Segmentation
PackageP1 Early Dunning
Ageing band1–30 days
Days past due7
Value bandMedium
Risk score24 /100
Statusnew
Routenot routed
Contact
ReachabilityValid mobile
Normalised+97331000866
As supplied31000866
Account & dates
National IDID0000736
Action due25 May 2026
Cease date19 Jun 2026
Last payment—
Device installmentNo